Effective Date: May 14, 2026

At Dreamy Vape, accessible from https://dreamyvape.shop, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Dreamy Vape and how we use it.

1. Who We Are

Our website address is: https://dreamyvape.shop We operate premium vape retail stores and an online e-commerce platform in the United Arab Emirates (UAE).

2. Age Restriction & Verification

Our website and products are strictly intended for adults of legal smoking/vaping age (18 years or older in accordance with UAE regulations). We do not knowingly collect any personal data from individuals under the legal age. By using this site, you confirm that you meet the legal age requirements.

3. What Personal Data We Collect and Why

A. Order and Account Information

When you register an account or purchase products on our site, we collect the necessary details to process your order and arrange swift delivery across the UAE. This includes:

  • Name, Billing Address, and Shipping Address.
  • Contact Number (e.g., for delivery coordination via +971 50 630 6328).
  • Email Address (for order updates, receipts, and account management).

B. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

C. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

D. Cookies

  • Account & Comments: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • Login Information: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
  • E-commerce & Cart: We use temporary cookies to keep track of cart contents while you are browsing our shop to ensure a seamless checkout experience.

4. Embedded Content from Other Websites

Articles or product pages on this site may include embedded content (e.g. videos, images, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

5. Who We Share Your Data With

  • Delivery Partners: Your shipping address and contact number are shared strictly with our trusted courier/delivery agents to fulfill your order across the UAE.
  • Security: If you request a password reset, your IP address will be included in the reset email.
  • We never sell, trade, or rent your personal information to third-party marketing companies.

6. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

7. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8. Where Your Data is Sent

Visitor comments and automated form submissions may be checked through an automated spam detection service. All transaction and customer data are stored in secure servers protected by modern encryption technologies.

9. Contact Information

For any privacy-related inquiries, account deletions, or data requests, please contact us directly at info@dreamyvape.shop or via phone at +971 50 630 6328